The order fullment processes include customer relationship management features to aid order entry and shipping. These include: 

• Stock Allocation (reservation):  instant stock allocation for customer orders.Most scenarios are handled, including partial allocations, partial allocated shipments, stock de-allocation and stock re-allocation. Manufacturing or purchase back orders will be generated if there is insufficient stock.
• Combine multiple sales orders into a single shipment, and combine shipments into a single invoice. 
• Order Traceability: complete order traceability for stock, production orders and purchase orders to the original customer order.
• Inventory Items: any inventory item is available for sale as long as it has a sale price or contract price.
• Customer Contracts:  customer contracts for any inventory item. A similar system is also used for purchasing contracts.
• Supply Chain Integration: import call off statements.
• Order Status Visibility:  work order status reporting for assembly orders.
• Order Configurations:  save order configurations as customer quotes for repeat orders.

The stock management process consists of features to aid in stock planning to improve order fullfillment. Some features include: 

• Daily purchase and production planning  and ordering for short cycle repetitive orders
• Minimum stock  level management based on the 2 bin system (both purchased and production.orders.
• Graphical and tabular data to aid in stock management planning
• Aggregate raw material demand reports to ensure better raw material volume purchasing
• Customer back order reservation against larger stock orders. 

Last updated: 1 July 2010